At Piedmont, we are always looking for smarter ways to simplify complex workflows and enhance client’s experience. Building on our proprietary innovative technology platform; Opéra, we are pleased to introduce Secure Wire, a new wire request module which helps to streamline disbursements, significantly reduce processing time, and create a more seamless experience for both clients and our teams. This feature will be available to all of our Opéra subscribers in Q4 2025.
Why We Built It
Handling wire payments has traditionally meant navigating manual forms, reviews and approvals, a process that can easily stretch beyond a full day. Every extra handoff or spreadsheet not only slows down the transfer of funds but also introduces room for errors and added risks.
As client expectations evolve and the industry moves toward faster, always-on transactions, relying on manual workflows no longer meet the mark. We saw an opportunity to replace those time-consuming steps with a smarter, technology-driven approach that keeps security and compliance at the forefront while dramatically improving efficiency.
That vision became the Secure Wire, a modern solution built to simplify how funds move, reduce friction for teams, and give clients the speed and confidence they need in today’s financial landscape. “This is the kind of innovation our clients expect from Piedmont — simple, secure, and built to make disbursement functions more efficient” – Mina Ringler, Chief Operating Officer.
Our goal is simple: Streamline the disbursement process without compromising the high standards of security and control that our clients expect. By leveraging smart automation and clear workflows, Secure Wire is designed to handle transactions efficiently while maintaining the same level of oversight and compliance that has always defined our service.
How It Works
Secure Wirebrings the disbursement process into a single, secure environment inside Opéra, replacing time-consuming back-and-forth with a clear, efficient workflow.
- Client-Controlled Initiation – Clients can start and submit wire requests directly in the portal, removing the need for email exchanges or paper forms.
- Real-Time Disbursement Creation – A payment transaction request is created instantly, cutting out delays and reducing the chance of error.
- Integrated Review and Approval – Requests move automatically through the necessary checks with milestone tracking, giving teams faster turnaround and complete visibility.
- Quicker, Dependable Processing – With fewer manual touchpoints, payments are completed more smoothly while keeping security and oversight front and center.
- AI-enabled payee verification – For distribution to investors with updated wiring instructions, we are in the process of layering an AI agent to perform call back verification to confirm the authenticity of the wiring instructions. This feature is expected to be completed in Q1 2026.
What’s Next
Secure Wire is on track for a full launch in Q4 2025. Over the coming months, we’ll be rolling out previews, educational materials and live sessions designed to help clients get comfortable with the new workflow. For more information, please reach out to your Client Relations representative.